Fraud Management Best Practices

This comprehensive workshop allows risk managers to understand the key fraud management strategies that can be deployed across the organization to manage the impact of fraud threats to the profitability and reputation of the business. This course will enable participants to identify, measure and manage fraud through the understanding and deployment of global fraud management best practices. These practices can be applied to counter fraud vulnerabilities for organizations that use and provide payment products, consumer lending commercial credit products and want to increase protection from employee fraud.

• Understand the true extent of fraud losses and identify all of the places in your organization where fraud may be hidden or underreported.
• Be able to develop a fraud management strategy that optimizes the risk reward tradeoff between minimizing fraud losses without undue impact on the ability of customers to use your products and services
• Use data mining techniques to identify the root causes of fraud and develop countermeasures to manage vulnerabilities to an acceptable level
• Develop organization strategies that will lead to the participation and cooperation of all stakeholders impacted by fraud and contributing to the management of fraud.
• Learn how to develop a fraud management organization that can achieve fraud loss rates that are less that half of the industry average
• Know how to identify the optimal point to install the necessary fraud management infrastructure

Apply this knowledge to fraud vulnerabilities from

• ATM Cards
• Asset based lending
• Auto Lending
• Brokers
• Commercial Credit
• Mortgage Lending
• Motorcycle Lending
• Vendors
• Debit Cards
• Dealer Financing
• Direct Sales Agents
• E-commerce
• Credit cards – Merchant Acquirers
• Current accounts (checking accounts)
• Credit cards – Card Issuers

Heads and Managers responsible for:

• Fraud Policy
• Fraud Analytics
• Fraud Investigations
• Fraud Operations
• Fraud Reporting

• Consumer lending fraud losses
• Employee fraud
• Operations Risk
• E-commerce fraud losses
• Electronic Funds Transfer fraud protection
• Commercial lending fraud losses