One of the pivotal roles in the Next Generation HR service delivery model is the HR Business Partner. This is not to be confused with the Generalist or the old business partner role. This is the age of HR Business Partners that are aligned with business units rather than, or in addition to a centralized HR function. The new Business Partner must be strategic. That means the Business Partner is focused on his/her customer – the business leader. So what does the Business Partner actually do? The role of the Business Partner is to own the outcomes with the business. They are an active member of the senior leadership team, engaged in conversations about the business (not just about people issues) and are heard by other leaders. They use data and analytics, ensure the business makes fact-based decisions on people issues and are innovative.Now, more than ever, HR professionals need a whole new set of competencies, some related to talent and some related to business to deliver the results their organizations are looking for.


  • Building Financial Acumen — The language and thought processes used in making strategic business decisions
  • Improving Financial Literacy — Identify the quantifiable benefits of talent initiatives and use the process the business requires to justify investments
  • Acting on Meaningful Analytics — Build a Talent Scorecard that aligns key talent metrics with business objectives
  • The ROI of Engagement, Collaboration and Retention — How improvements here pay for themselves over and over and how to make that case to your leadership team
  • Building Trust & Transparency — The key traits that business leaders must possess in this area and how to help them build and improve them
  • The Eight Drivers of Improvement in ECR — Turning Values into Observable Behaviors
  • Execution & Change Management — How to accelerate and drive change
  • Influencing Skills — Learn how to move audiences and recognize the stages involved in acceptance
  • The Migration of the HRBP — Understand the next steps involved in implementing your new capabilities toward business impact


  • Head of HR
  • HR Directors
  • HR Leaders
  • HR Managers
  • HR Advisors,
  • Talent Managers
  • Talent Acquisition and Recruiters

Generalists and anyone who would like to learn about the subject.


Our Upcoming Trainings

SME Banking Masterclass
SME Banking Masterclass
Asset & Liability Management
Asset & Liability Management
Digital Banking Leadership
Digital Banking Leadership
Product Management and Development for Retail Banks
Product Management and Development for Retail Banks

Our Happy Clients