Beyond COVID-19 – Reshaping Digital & Retail Banking Masterclass
We provide platform for Public training, In-house, to all clients and individual who seek to learn and educate.
Course Overview
Retail banking faces challenges from everywhere in these trying times. Unlikely to grow, low interest rates seriously impact banks’ revenue streams in Europe, Africa, Asia and MENA. Innovations are reshaping the payments landscape, and fintech startups and challenger banks are proliferating, leading to increased competitive pressures and more sophisticated customer demands.
An additional development during the post-Covid world was the massive application of digital technologies and the emergence of new competitors. Banks will need to look at short- and mid-term tactical initiatives during the crisis, along with focusing on long-term strategic initiatives. This masterclass will allow attendees to share learning from around the globe with one of the industry’s leading thought leaders and trainers. The programme will enable attendees to share ideas and innovations when returning to their bank.
BENEFITS OF ATTENDING
- COVID-19 Highlights Need for Digitalization
- Global and Domestic Banking Landscapes
- Rethink your digital platform
- Detecting RATs: Genuine User or Cybercriminal
- Reset outlook, strategy and plan for post COVID world
- Solutions for unprecedented challenges
- Re-engineering the business continuity process
- Chick-fil-A Preferring Cashless Customers post COVID-19
- Use data to personalize your customer engagement
- Scaled up automation and technology modernization
- Advanced Retail banking scenario planning
- Support immediate changes in channel usage
- The Evolution of Digital Banking Post COVID-19
- Building a Digital Banking Roadmap for Creating a Future-Proof Banking Model
- Marketing and communication on your advancement
WHO SHOULD ATTEND
- Strategy and Marketing Heads
- Payment Gateway Heads/ Managers
- Heads of Marketing
- Research Analysts/ Managers
- Product Sales/Business Development Managers
- Bancassurance/Distribution Management
IN-HOUSE
Our Tailored Learning Offering
Do you have five or more people interested in attending this course? Do you want to tailor it to meet your company’s exact requirements? If you’d like to do either of these, we can bring this course to your company’s office by offering our classroom program or LIVE Online. You could even save up to 50% on the cost of sending delegates to a public course and dramatically increase your ROI.
Top Quality
From the Boardroom to the front line, we can deliver engaging, multi-faceted learning programmes that will nurture the skills needed to fast-track development and enable teams to flourish.
Best Way
We combine the right blend of formal, informal, online and classroom techniques to increase your employees’ knowledge retention, drive collaboration, and create social learning communities.