Digital Banking Leadership Masterclass
We provide platform for Public training, In-house, to all clients and individual who seek to learn and educate.
Course Overview
The smart phone is leading a multi-channel banking revolution! Simply surviving against growing competition is throwing up some tough challenges for the executives and senior managers of retail banking. This workshop will look at the new dynamics of the marketplace and the retail banking business models that are proving most successful. This course will provide participants with a framework for developing a digital retail banking strategy, and the opportunity to compare the development of their own institution’s digital programme with industry best practice. Sessions will use a wide range of case studies and examples from across regional and global markets.
BENEFITS OF ATTENDING
Participants will come away from this workshop with a deeper knowledge and understanding of:
- The digital delivery channel mix and its role in driving success
- The importance of the brand in a digital marketplace
- The developing segmentation of the digital market
- The factors that drive a successful customer experience across all channels
- Best practice in developing an effective digitally-led omni-channel delivery strategy
- How to best wind out legacy channels without damaging customer goodwill and profitability
WHO SHOULD ATTEND
The workshop is aimed at executives, divisional and departmental heads, senior managers, as well as vendors and consultants, with an interest in Retail and Digital banking. They could be in the Retail Banking function, Strategic Planning, Marketing, Channel Management, Digital Banking or IT.
IN-HOUSE
Our Tailored Learning Offering
Do you have five or more people interested in attending this course? Do you want to tailor it to meet your company’s exact requirements? If you’d like to do either of these, we can bring this course to your company’s office by offering our classroom program or LIVE Online. You could even save up to 50% on the cost of sending delegates to a public course and dramatically increase your ROI.
Top Quality
From the Boardroom to the front line, we can deliver engaging, multi-faceted learning programmes that will nurture the skills needed to fast-track development and enable teams to flourish.
Best Way
We combine the right blend of formal, informal, online and classroom techniques to increase your employees’ knowledge retention, drive collaboration, and create social learning communities.
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Trusted Clients
Amazing Experience
"We worked with BIZENIUS for our Fresh Graduates Program thru one of our clients. I must say that they are simply amazing. At each step of the sessions, Knowledge Transfer and Practical Learning were emphasized upon, with daily evaluations to verify learning. Happy to say that we are so happy that our partners chose BIZENIUS to deliver this critical session for us. Looking to work together in future."
Sustainable Relationship with BIZENIUS
“It is always a pleasure to work with BIZENIUS. We have been partnering with BIZENIUS since 2016 and we see improvements with each session. The courses are highly Interactive, and their lecturer’s makes it easy to understand the materials. We look forward to working with BIZENIUS on a variety of courses. We are happy with the way this relationship has evolved.”
Practical Approach, Hand on Learning.
“BIZENIUS organized NEBOSH Oil and Gas Certificate for us. The sessions in the preparatory training were well complimented with real life case studies and practical examples. We enjoyed the 5 days training session leading up to the examination. Everything was organized with meticulous details to ensure a great learning experience and success at the examination. Thank you.”
Relevant and Well Organized.
“The training was very well organized. The content was very relevant to my role. The interactive discussion was encouraged, and the trainer was also very knowledgeable of the subject matter. I would recommend this training to all who are involved at some stage of Risk, ICAAP or ILAAP.”
