Digital & Retail Banking Business Continuity Strategy Masterclass
We provide platform for Public training, In-house, to all clients and individual who seek to learn and educate.
Course Overview
The economic and operational stresses caused by the Novel Coronavirus (COVID-19) are highlighting the need for regulated financial institutions to formulate responses to address significant business disruptions (SBDs) and to revisit and enhance their business continuity plans (BCPs). Consumers’ use of mobile and online banking has skyrocketed during the coronavirus pandemic as banks have limited in-person visits to appointments or drive-through service, or completely closed branches.
We at BIZENIUS are helping our banking clients address the short- and long-term consequences. Beyond the obvious facts that the pandemic will test the mettle of the industry’s leaders and impose an overriding imperative to ensure service continuity. A short-term impact of this pandemic will be rapid changes in customer service preferences. While many bank branches will stay open as a vital service, customers are increasingly looking to run their financial life through apps and online banking.
BENEFITS OF ATTENDING
- COVID-19 Highlights Need for Digitalization
- COVID-19 Jump Starts the Robot Invasion
- Detecting RATs: Genuine User or Cybercriminal
- Opportunities to deliver services solely through digital channels.
- Solutions for unprecedented challenges
- Build a Safety-First Omni-Channel Reachout Plan
- Chick-fil-A Preferring Cashless Customers During COVID-19
- Use of Cash After COVID-19
- A Futuristic Vision of Payments
- Advanced Retail banking scenario planning
- Support immediate changes in channel usage
- Key channels – Call centers and chatbots
- Digital loans offered through the bank’s mobile
- Marketing and communication on your advancement
WHO SHOULD ATTEND
- Strategy and Marketing Heads
- Payment Gateway Heads/ Managers
- Heads of Marketing
- Research Analysts/ Managers
- Product Sales/Business Development Managers
- Bancassurance/Distribution Management
IN-HOUSE
Our Tailored Learning Offering
Do you have five or more people interested in attending this course? Do you want to tailor it to meet your company’s exact requirements? If you’d like to do either of these, we can bring this course to your company’s office by offering our classroom program or LIVE Online. You could even save up to 50% on the cost of sending delegates to a public course and dramatically increase your ROI.
Top Quality
From the Boardroom to the front line, we can deliver engaging, multi-faceted learning programmes that will nurture the skills needed to fast-track development and enable teams to flourish.
Best Way
We combine the right blend of formal, informal, online and classroom techniques to increase your employees’ knowledge retention, drive collaboration, and create social learning communities.
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Trusted Clients
Amazing Experience
"We worked with BIZENIUS for our Fresh Graduates Program thru one of our clients. I must say that they are simply amazing. At each step of the sessions, Knowledge Transfer and Practical Learning were emphasized upon, with daily evaluations to verify learning. Happy to say that we are so happy that our partners chose BIZENIUS to deliver this critical session for us. Looking to work together in future."
Sustainable Relationship with BIZENIUS
“It is always a pleasure to work with BIZENIUS. We have been partnering with BIZENIUS since 2016 and we see improvements with each session. The courses are highly Interactive, and their lecturer’s makes it easy to understand the materials. We look forward to working with BIZENIUS on a variety of courses. We are happy with the way this relationship has evolved.”
Practical Approach, Hand on Learning.
“BIZENIUS organized NEBOSH Oil and Gas Certificate for us. The sessions in the preparatory training were well complimented with real life case studies and practical examples. We enjoyed the 5 days training session leading up to the examination. Everything was organized with meticulous details to ensure a great learning experience and success at the examination. Thank you.”
Relevant and Well Organized.
“The training was very well organized. The content was very relevant to my role. The interactive discussion was encouraged, and the trainer was also very knowledgeable of the subject matter. I would recommend this training to all who are involved at some stage of Risk, ICAAP or ILAAP.”
