Online & Mobile Banking Masterclass
We provide platform for Public training, In-house, to all clients and individual who seek to learn and educate.
Course Overview
The number of interactions consumers are having with their bank has increased from once a week, for much of the last century, to nearly once a day due to the adoption of Online Banking and Mobile Banking. With customers giving banks permission to be in their pocket, Mobile and Online Banking represents a unique opportunity for financial institutions to be there for their customers anytime, anywhere. The Online & Mobile Banking Masterclass takes an in depth look at the strategy, product, marketing and operational requirements of supporting the fastest growing channels in banking today. It also forecasts where the market is heading and what impact the migration from traditional channels, such as branch and ATM, will have on the bank business model forever.
They’re trying to manage revenue and customer expectations, despite near-zero interest rates and growing pressure on consumers. And, they need to keep an eye on strategy and brand issues that will define their future, as market forces and customer behaviors potentially change coming out of this crisis.
BENEFITS OF ATTENDING
- Tailored content – whether at a management or strategic level, the course syllabus is adapted to its attendees.
- Innovative examples from around the world – delegates will gain exclusive insights to digital banking innovations
- Adaptable time frames – whether you want to allocate a day or three this masterclass can be altered to fit your time.
- Execution is key – identify core development areas, create a future channel mix and establish a plan of action.
- Knowledge is power – trained by award-winning global thought leader, attendees will make use of lessons in the evolution of digital banking as well as gain insight into current and future industry trends.
- What does the future hold? – Digital channels are constantly evolving. In order to stay one step ahead, it is important to consider the service ‘extinction timeline’
- Market trends
- Research, design & implement of mobile services
- Communicating proposals to key stake holders
- Implications of partnerships
- Measures of success
- Implementing continuous improvement activities
- Key areas involved to make organisations mobile
- Learn how to create branches, where profits increase, costs fall and clients want to purchase your products.
- How to develop, design marketing to increase profits and reduce costs
- Case studies
- The future generation of mobile banking
WHO SHOULD ATTEND
- Heads/Senior Professionals in Retail Banking
- Heads/Senior Professionals in Marketing
- Strategy planning professionals
- Customer experience and transformation professionals
- Distribution professionals
- Branch/Zonal/Area managers
IN-HOUSE
Our Tailored Learning Offering
Do you have five or more people interested in attending this course? Do you want to tailor it to meet your company’s exact requirements? If you’d like to do either of these, we can bring this course to your company’s office by offering our classroom program or LIVE Online. You could even save up to 50% on the cost of sending delegates to a public course and dramatically increase your ROI.
Top Quality
From the Boardroom to the front line, we can deliver engaging, multi-faceted learning programmes that will nurture the skills needed to fast-track development and enable teams to flourish.
Best Way
We combine the right blend of formal, informal, online and classroom techniques to increase your employees’ knowledge retention, drive collaboration, and create social learning communities.
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Trusted Clients
Amazing Experience
"We worked with BIZENIUS for our Fresh Graduates Program thru one of our clients. I must say that they are simply amazing. At each step of the sessions, Knowledge Transfer and Practical Learning were emphasized upon, with daily evaluations to verify learning. Happy to say that we are so happy that our partners chose BIZENIUS to deliver this critical session for us. Looking to work together in future."
Sustainable Relationship with BIZENIUS
“It is always a pleasure to work with BIZENIUS. We have been partnering with BIZENIUS since 2016 and we see improvements with each session. The courses are highly Interactive, and their lecturer’s makes it easy to understand the materials. We look forward to working with BIZENIUS on a variety of courses. We are happy with the way this relationship has evolved.”
Practical Approach, Hand on Learning.
“BIZENIUS organized NEBOSH Oil and Gas Certificate for us. The sessions in the preparatory training were well complimented with real life case studies and practical examples. We enjoyed the 5 days training session leading up to the examination. Everything was organized with meticulous details to ensure a great learning experience and success at the examination. Thank you.”
Relevant and Well Organized.
“The training was very well organized. The content was very relevant to my role. The interactive discussion was encouraged, and the trainer was also very knowledgeable of the subject matter. I would recommend this training to all who are involved at some stage of Risk, ICAAP or ILAAP.”
