Advanced SME Banking Masterclass
Build a profitable, sustainable SME banking business — product design, channel marketing, value-chain thinking and a credit process that fits SMEs rather than shrunken corporates.
Format
Classroom · Virtual
Upcoming sessions
Pick a session to applyADMISSIONS OPENThe programme
Corporate banking is crowded and retail is brutally competitive; in the MENA region, SME banking is the missing profit generator — and the sector governments most want funded, for employment and wealth creation alike. This masterclass takes experienced participants through establishing and managing a broad-based, profitable and sustainable SME banking business. It insists SME banking is not just lending: designing a marketing programme and credit product suite that sells, reaching better SMEs through intermediaries and channels, and applying value-chain concepts to programme design. Credit sessions confront the real analytical problems — inadequate financial information, third-party and informal financials, collateral beyond landed security — plus documentation, settlement, and managing and monitoring an SME loan portfolio.
What you will do
Who attends
- General managers and regional managers
- Heads of regional businesses and branches
- Branch managers responsible for SME banking
- Marketing, sales and distribution leads
- Credit and risk management managers
Programme agenda
Built for the decisions no textbook prepares you for
I.The SME opportunity
- Why SME banking is the missing profit generator
- Not just about lending
- External resources: funding and technical support
II.Market and products
- Marketing programmes and credit product suites
- Intermediaries and channel strategies
- Value-chain concepts in programme design
III.SME credit analysis
- How SME lending differs from corporate lending
- Inadequate information, third-party and informal financials
- Microfinance techniques worth borrowing
IV.Portfolio and operations
- Collateral beyond landed security
- Documenting and settling SME loans
- Managing and monitoring the portfolio
Frequently asked
Is the masterclass only about SME lending?
No — it insists SME banking is not just lending. Participants design a marketing programme and credit product suite that actually sells, reach better SMEs through intermediaries and channels, and apply value-chain concepts to programme design, alongside the credit and portfolio sessions.
How does the course handle weak SME financial information?
Head on. The credit sessions confront the real analytical problems — inadequate financial information, third-party and informal financials, and collateral beyond landed security — together with documentation and settlement issues, portfolio management and monitoring, and the microfinance techniques that genuinely transfer to SME lending.
Who should attend, and how is it delivered?
It is designed for experienced participants: general and regional managers, heads of branches, branch managers responsible for SME banking, marketing and distribution leads, and credit and risk managers. Delivery is in English or French, in-house editions are tailored to your market, and rolling-calendar dates and fees are confirmed on request.
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In their words
Knowledge transfer, emphasised throughout
“We worked with BIZENIUS for our Fresh Graduates Programme — they are simply amazing. Knowledge transfer and practical learning were emphasised throughout.”
Kuwait Investment Authority
From the Mandate Record
Mandate № 06 · MENA
Turning SME banking from an underwriting problem into a franchise
Every bank wants the SME segment. Few can say how they will make money in it.
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The Capability Arc™
Fix it · Advisory
Advisory & Consultancy
A senior bench across risk, treasury and regulation.
Learning is one point on the Capability Arc. Many institutions pair this programme with the advisory engagement — and automate what the framework demands.
Teams from these institutions train with BIZENIUS
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Take the brochure with you.
One request — the full agenda, the faculty and the next cohort dates, sent personally by the admissions team.







































