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Designing & Implementing Competency Frameworks and ROI Assessment Tools Masterclass

Turning subjective judgement about people into evidence — competency frameworks that expose skill gaps, spot talent and prove return on the payroll.

The programme

The return on the most expensive asset an organisation has is too valuable to leave to the varied opinions and judgement of others — yet that is how most organisations measure the value of their human resources bill. A competency framework sets out and defines each competency required of the people in an organisation, and done properly it delivers a skills audit, exposes skill and performance gaps, spots talent and potential, and evidences structured reward and recognition. This masterclass gives participants a process for defining and measuring the contribution of managers and employees against the organisation’s requirements — working with everyday examples, models and tools that turn the definition of “good” into specific actions which deliver.

What you will do

Design a competency framework that defines each individual competency your organisation actually requires — and how it differs from other methods.
Turn subjective judgement into evidence-based criteria, applied to core groups and job families.
Assess performance objectively using competency data and evidence indicators.
Run a skills audit that exposes skill and performance gaps, spots talent and potential, and evidences structured rewards and recognition.
Build behavioural frameworks and a training strategy for the people who will use the system.
Measure and report Return on Investment (ROI), and leave with an action plan for implementation in your own workplace.

Who attends

  • HR and human resources management teams
  • Training managers and talent development teams
  • Recruitment teams and HR business partners
  • Organisation development and stakeholder management teams

Cohorts bring together board members, executives and the rising leaders behind them — kept deliberately small, so every seat is a peer’s.

Programme agenda

Built for the decisions no textbook prepares you for

I.The case for competencies
  • The role of competency frameworks and their benefits
  • How frameworks differ from other methods
  • Uses of competency frameworks in the HR context
II.Design and development
  • Defining organisational competencies
  • Behavioural frameworks — design and development
  • Creating evidence-based criteria
III.Implementation
  • Implementing competency-based frameworks to generate results
  • Applying frameworks to core groups and job families
  • A training strategy for those using the system
IV.Measurement and ROI
  • Assessing performance objectively with competency data and evidence indicators
  • Measuring and reporting Return on Investment
  • An action plan for implementation in the workplace

Frequently asked

What does a well-built competency framework actually deliver?

Done properly, a competency framework sets out and defines each competency required of the people in the organisation — and it delivers a skills audit, exposes skill and performance gaps, spots talent and potential, and evidences structured reward and recognition. It replaces the varied opinions and judgement of others with evidence-based criteria applied to core groups and job families.

Does the masterclass cover measuring return on investment?

Yes — ROI assessment is half the brief. Participants learn to assess performance objectively using competency data and evidence indicators, to measure and report Return on Investment, and they leave with an action plan for implementation in their own workplace, worked through everyday examples, models and tools.

Who is the competency framework masterclass designed for?

HR and human resources management teams, training managers and talent development teams, recruitment teams and HR business partners, and organisation development professionals. BIZENIUS delivers the masterclass in English and French, and an in-house edition can be tailored to your job families and competency needs — dates, fees and quotations on enquiry.

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In their words

Knowledge transfer, emphasised throughout

“We worked with BIZENIUS for our Fresh Graduates Programme — they are simply amazing. Knowledge transfer and practical learning were emphasised throughout.”

Kuwait Investment Authority

Teams from these institutions train with BIZENIUS

  • Citi
  • Barclays
  • ExxonMobil
  • Total
  • Gazprom
  • Standard Bank
  • QNB
  • Crédit Agricole
  • Nedbank
  • Absa
  • Raiffeisen
  • Halliburton
  • Baker Hughes
  • ConocoPhillips
  • Ooredoo
  • National Bank of Kuwait
  • Kuwait Finance House
  • Bank Muscat
  • Bank Audi
  • SABB
  • Garanti BBVA
  • Ecobank
  • Arab Bank
  • National Bank of Egypt
  • ADIB
  • Access Bank
  • Afreximbank
  • Repsol
  • QNB ALAHLI
  • Stanbic Bank
  • Equity Group Holdings
  • KCB Bank
  • Lombard Odier
  • NOV
  • Weatherford
  • Subsea 7
  • Al Baraka
  • Banque Misr
  • Burgan Bank
  • Bank ABC

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