Document Control & Records Management
An organisation that cannot find its records cannot prove its decisions — records management is the institution’s ability to answer for itself.
Format
Classroom · Virtual
Upcoming sessions
Pick a session to applyADMISSIONS OPENThe programme
Every audit, dispute and regulatory request ends at the same place: show us the document. This programme builds the discipline that makes that moment routine — document control (versions, approvals, distribution, the single authoritative copy), classification and retention schedules applied rather than filed, the migration to digital records done without losing legal value, and the day-to-day habits that keep an organisation audit-ready instead of audit-panicked. Practical throughout, with templates participants adapt to their own organisation.
What you will do
Who attends
Document controllers and records officers; office managers and administrators; quality, compliance and audit support staff; anyone who owns a documentation system.
Programme agenda
Built for the decisions no textbook prepares you for
I.Control
- Versions, approvals, distribution: the controlled document lifecycle
- The single authoritative copy — and the shadow copies that undermine it
- Numbering, metadata and findability that survives staff turnover
II.Retention
- Classification schemes people actually follow
- Retention schedules: legal minimums, business needs, defensible disposal
- Personal data in the records: privacy obligations in practice
III.Digital and defensible
- Digitisation without losing legal value: integrity, audit trails
- Electronic document systems: what to demand, what to configure
- The audit request answered in hours, not weeks
Frequently asked
Who should attend document control and records management training?
It is designed for document controllers and records officers, office managers and administrators, quality, compliance and audit support staff, and anyone who owns a documentation system. The programme is practical throughout, with templates participants adapt to their own organisation.
What does the course cover on digital records?
The migration to digital records done without losing legal value: integrity and audit trails in digitisation, what to demand and configure in an electronic document system, and retention applied so disposal stays defensible — including privacy obligations for personal data held in the records. The aim is the audit request answered in hours, not weeks.
Can the training be tailored to our documentation system?
Yes. BIZENIUS delivers the programme in English and French, and an in-house edition can be tailored to your document lifecycle, retention obligations and systems. Sessions run on a rolling calendar with dates confirmed on request; fees and quotations are provided on enquiry.
Share this programme
Know the right person for this seat?Nominate a colleague →
In their words
Knowledge transfer, emphasised throughout
“We worked with BIZENIUS for our Fresh Graduates Programme — they are simply amazing. Knowledge transfer and practical learning were emphasised throughout.”
Kuwait Investment Authority
Teams from these institutions train with BIZENIUS
Related programmes
Professional Office Management & Administration
Running an office as an operation — services, budgets, suppliers, records and the standards that make administration invisible because it works.
View programmeBoard & Committee Support: Minutes, Papers & Protocol
The company-secretariat craft — board papers, minutes that protect the institution, meeting logistics and the protocol of the boardroom — for those who support governance.
View programmeThe Executive Assistant Masterclass: Running the Executive Office
For assistants who run executives’ working lives — priorities, gatekeeping, confidentiality and the judgement the role actually demands.
View programmeLeadership & Management
Take the brochure with you.
One request — the full agenda, the faculty and the next cohort dates, sent personally by the admissions team.