The Executive Assistant Masterclass: Running the Executive Office
A great executive assistant is not support staff — they are the executive’s operating system, and the office runs at their standard.
Format
Classroom · Virtual
Upcoming sessions
Pick a session to applyADMISSIONS OPENThe programme
The best executive assistants manage more than a diary — they manage attention, information and access for someone whose time is the institution’s scarcest resource. This programme trains that level of the craft: ruthless prioritisation on the executive’s behalf, gatekeeping that protects without offending, preparing the executive for what is coming rather than recording what has passed, and the discretion and judgement that make an assistant trusted with anything. Built on realistic scenarios from executive offices across industries.
What you will do
Who attends
Executive and personal assistants to senior leaders; senior secretaries stepping up to executive support; office managers who double as executive support.
Programme agenda
Built for the decisions no textbook prepares you for
I.Time and attention
- The diary as strategy: what gets time reflects what matters
- Prioritising on the executive’s behalf — and being right
- Email, requests and interruptions: triage at the front line
II.The craft of access
- Gatekeeping: saying no for someone else, gracefully
- Managing upward: briefing, reminding, respectfully insisting
- The network: relationships that make things happen quietly
III.Trust and judgement
- Confidentiality in practice: documents, conversations, visibility
- Meetings and travel run to a standard the executive never questions
- Difficult moments: pressure, conflict and composure
Frequently asked
Who should attend the executive assistant masterclass?
It is designed for executive and personal assistants to senior leaders, senior secretaries stepping up to executive support, and office managers who double as executive support. The programme assumes participants already run a demanding diary and want to work at the level above it.
What does the masterclass cover beyond diary management?
The level above the diary: managing attention, information and access for someone whose time is the institution’s scarcest resource. That means ruthless prioritisation on the executive’s behalf, gatekeeping that protects without offending, briefing and anticipation as the executive’s forward radar, and the discretion that makes an assistant trusted with anything — built on realistic scenarios from executive offices across industries.
Is the masterclass available in French or in-house?
Yes. BIZENIUS delivers the masterclass in English and French, and an in-house edition can be tailored to your executive office’s own rhythms and confidentiality requirements. Sessions run on a rolling calendar with dates confirmed on request; fees and quotations are provided on enquiry.
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In their words
Knowledge transfer, emphasised throughout
“We worked with BIZENIUS for our Fresh Graduates Programme — they are simply amazing. Knowledge transfer and practical learning were emphasised throughout.”
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Take the brochure with you.
One request — the full agenda, the faculty and the next cohort dates, sent personally by the admissions team.