Fraud Management Best Practices
Fraud management strategies deployed across the whole organisation — identify, measure and manage the fraud threats to profitability and reputation across payments, lending and employees.
Format
Classroom · Virtual
Upcoming sessions
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Fraud losses land on the P&L, but the deeper damage is reputational — and controls built product by product leave the seams exposed. This workshop gives risk managers the key fraud management strategies that can be deployed across the organisation to manage the impact of fraud threats on the profitability and reputation of the business. Participants work through identifying, measuring and managing fraud using global fraud management best practices, applied to the vulnerabilities of payment products, consumer lending and commercial credit — and to protection against employee fraud.
What you will do
Who attends
- Heads of fraud policy, analytics and investigations
- Fraud operations and fraud reporting managers
- Operations risk and e-commerce fraud teams
- Managers accountable for lending and electronic funds transfer fraud losses
Programme agenda
Built for the decisions no textbook prepares you for
I.The fraud threat landscape
- Payment products and e-commerce fraud
- Consumer lending and commercial credit fraud
- Employee fraud
II.Measurement and management
- Identifying and measuring fraud exposure
- Global fraud management best practices
- Managing the impact on profitability and reputation
III.Organisation-wide deployment
- Strategies that span products and channels
- Applying best practices to your own vulnerabilities
- Sustaining the fraud management programme
Frequently asked
Which fraud threats does the workshop address?
The workshop applies global fraud management best practices to the vulnerabilities of payment products and e-commerce, consumer lending and commercial credit — and to protection against employee fraud. Participants learn to identify, measure and manage fraud exposure and to contain its impact on profitability and reputation when prevention fails.
How does this differ from product-level fraud controls?
Controls built product by product leave the seams exposed. This workshop equips risk managers with fraud management strategies that can be deployed across the whole organisation — spanning products and channels — and with the means of sustaining the fraud management programme once it is in place.
In which languages is the workshop run, and how do we get fees and dates?
The workshop runs in English and French, on a rolling calendar with dates confirmed on request; fees and quotations are provided on enquiry. An in-house edition tailored to your organisation is available — well suited here, since the vulnerabilities examined can be your own payment, lending and internal-fraud exposures.
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One request — the full agenda, the faculty and the next cohort dates, sent personally by the admissions team.