Managing Operational Risk and Resilience Masterclass
Operational risk frameworks and resilience that regulators recognise — impact tolerances, service mapping, scenario testing and a culture that learns from incidents.
Format
Classroom · Virtual
Upcoming sessions
Pick a session to applyADMISSIONS OPENThe programme
Operational risk now ranges from cyber, IT, outsourcing and data management to regulatory, financial-crime and conduct risk — and supervisors expect firms to prove resilience, not just report losses. Sound frameworks rest on strong governance and culture, a categorisation of causes, risks and impacts that everyone uses, and clear, measurable risk appetites. This masterclass addresses embedding a resilient culture in your organisation, the regulatory landscape of operational resilience, and building frameworks that work: front-to-back mapping of business services, setting impact tolerances, scenario testing for plausible disruptions, incident management that satisfies regulators, and business continuity that actually delivers resilience. Redundancy, agility and the ROI of mitigation strategies close the loop.
What you will do
Who attends
- Heads of operational resilience and operational risk
- Non-financial risk and compliance teams
- Cyber and IT risk and resilience functions
Programme agenda
Built for the decisions no textbook prepares you for
I.The operational risk landscape
- From cyber, IT and outsourcing to conduct and financial crime
- The regulatory landscape of operational resilience
- Governance, culture and risk appetite
II.Framework construction
- Categorising causes, risks and impacts
- Best-practice approaches to framework implementation
- Resilience activity frameworks and maturity models
III.Resilience in practice
- Front-to-back mapping of business services
- Establishing impact tolerance
- Scenario testing for plausible disruptions
IV.Incidents and continuity
- Incident management that meets regulatory requirements
- Business continuity management
- Redundancy, agility and the ROI of mitigation strategies
Frequently asked
How does this course define operational resilience?
As something firms must prove, not just report: front-to-back mapping of business services, impact tolerances you can evidence, scenario testing for plausible disruptions, incident management that satisfies regulators, and business continuity that actually delivers resilience. Supervisors now expect firms to demonstrate this, not merely record losses.
Which risk types fall within scope?
Operational risk in its modern breadth — cyber, IT, outsourcing and data management through to regulatory, financial-crime and conduct risk — resting on strong governance and culture, a shared categorisation of causes, risks and impacts, and clear, measurable risk appetites.
Who should attend, and how is it delivered?
Heads of operational resilience and operational risk, non-financial risk and compliance teams, and cyber and IT risk and resilience functions. BIZENIUS delivers the masterclass in English and French, with in-house editions tailored on request; sessions run on a rolling calendar and fees are provided on enquiry.
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In their words
Knowledge transfer, emphasised throughout
“We worked with BIZENIUS for our Fresh Graduates Programme — they are simply amazing. Knowledge transfer and practical learning were emphasised throughout.”
Kuwait Investment Authority
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Mandate № 04 · Africa
Capital frameworks built to run the bank, not to satisfy a filing
Most frameworks are written to satisfy the regulator. We build the kind that run the bank.
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Take the brochure with you.
One request — the full agenda, the faculty and the next cohort dates, sent personally by the admissions team.