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BIZENIUS.

Operational Risk & Business Continuity Planning and Crisis Management

More than half of businesses without a resilience plan fail after a major disruption — continuity management proportionate to risk, with plans you know how and when to invoke.

The programme

Experience shows that more than fifty per cent of businesses without an effective resiliency plan ultimately fail following a major disruption — and no organisation, public or private, has complete control over its business environment. Continuity is therefore a management capability, not a binder: business continuity management proportionate to risk, incident response, and corporate crisis management that works when invoked. This programme covers the top risks in the continuity environment, the design of a continuity programme — including the business continuity department within a bank — flexible contingency arrangements, and an all-hazards approach to planning, because the effects of threats are unpredictable. The cohort works through invocation decisions, action plans and checklists, proactive crisis identification, and folding lessons learned into future planning.

What you will do

Size business continuity management to the risk, not to the template.
Determine how and when to invoke the plans, with action plans and checklists ready.
Take an all-hazards approach to contingency planning, because the effects of threats are unpredictable.
Identify and manage potential crisis issues before they happen, and fold what happened into future planning.
Assess the possible impact of risks on the business and minimise what a crisis can do.
Structure the continuity programme — including the business continuity department within a bank — with flexible contingency arrangements.

Who attends

  • Operational risk and business continuity managers
  • Crisis management and resilience teams
  • Bank department heads who own contingency plans

Cohorts bring together board members, executives and the rising leaders behind them — kept deliberately small, so every seat is a peer’s.

Programme agenda

Built for the decisions no textbook prepares you for

I.The continuity mandate
  • Top risks in the business continuity environment
  • Why most businesses without a resiliency plan fail after major disruption
  • Business continuity programme highlights
II.Programme design
  • Business continuity management proportionate to risk
  • The business continuity department within a bank
  • Flexible contingency arrangements
III.Plans and activation
  • How and when to invoke the plans
  • Action plans and checklists
  • The all-hazards approach to contingency planning
IV.Crisis management and learning
  • Identifying and managing crisis issues proactively
  • Minimising the potential impact of crises and emergencies
  • Learning from events and incorporating it into future planning

Frequently asked

Who should attend the operational risk and business continuity programme?

It is designed for operational risk and business continuity managers, crisis management and resilience teams, and bank department heads who own contingency plans. The programme includes the design of the business continuity department within a bank, so it serves financial institutions particularly well.

What is the all-hazards approach taught in the course?

Because the effects of threats are unpredictable, the programme plans for consequences rather than specific scenarios: business continuity management proportionate to risk, flexible contingency arrangements, and clear rules for how and when to invoke the plans, with action plans and checklists ready. Crisis identification is treated proactively, and lessons learned are folded into future planning.

Is the programme available in-house and in French?

Yes. BIZENIUS delivers the programme in English and French, and an in-house edition can be tailored to your risk profile, continuity structure and crisis history. Sessions run on a rolling calendar with dates confirmed on request, and fees and quotations are provided on enquiry.

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In their words

Knowledge transfer, emphasised throughout

“We worked with BIZENIUS for our Fresh Graduates Programme — they are simply amazing. Knowledge transfer and practical learning were emphasised throughout.”

Kuwait Investment Authority

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Risk data and controls built to BCBS 239.

Learning is one point on the Capability Arc. Many institutions pair this programme with the advisory engagement — and automate what the framework demands.

Teams from these institutions train with BIZENIUS

  • Citi
  • Barclays
  • ExxonMobil
  • Total
  • Gazprom
  • Standard Bank
  • QNB
  • Crédit Agricole
  • Nedbank
  • Absa
  • Raiffeisen
  • Halliburton
  • Baker Hughes
  • ConocoPhillips
  • Ooredoo
  • National Bank of Kuwait
  • Kuwait Finance House
  • Bank Muscat
  • Bank Audi
  • SABB
  • Garanti BBVA
  • Ecobank
  • Arab Bank
  • National Bank of Egypt
  • ADIB
  • Access Bank
  • Afreximbank
  • Repsol
  • QNB ALAHLI
  • Stanbic Bank
  • Equity Group Holdings
  • KCB Bank
  • Lombard Odier
  • NOV
  • Weatherford
  • Subsea 7
  • Al Baraka
  • Banque Misr
  • Burgan Bank
  • Bank ABC

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