Operational Risk & Business Continuity Planning and Crisis Management
More than half of businesses without a resilience plan fail after a major disruption — continuity management proportionate to risk, with plans you know how and when to invoke.
Format
Classroom · Virtual
Upcoming sessions
Pick a session to applyADMISSIONS OPENThe programme
Experience shows that more than fifty per cent of businesses without an effective resiliency plan ultimately fail following a major disruption — and no organisation, public or private, has complete control over its business environment. Continuity is therefore a management capability, not a binder: business continuity management proportionate to risk, incident response, and corporate crisis management that works when invoked. This programme covers the top risks in the continuity environment, the design of a continuity programme — including the business continuity department within a bank — flexible contingency arrangements, and an all-hazards approach to planning, because the effects of threats are unpredictable. The cohort works through invocation decisions, action plans and checklists, proactive crisis identification, and folding lessons learned into future planning.
What you will do
Who attends
- Operational risk and business continuity managers
- Crisis management and resilience teams
- Bank department heads who own contingency plans
Programme agenda
Built for the decisions no textbook prepares you for
I.The continuity mandate
- Top risks in the business continuity environment
- Why most businesses without a resiliency plan fail after major disruption
- Business continuity programme highlights
II.Programme design
- Business continuity management proportionate to risk
- The business continuity department within a bank
- Flexible contingency arrangements
III.Plans and activation
- How and when to invoke the plans
- Action plans and checklists
- The all-hazards approach to contingency planning
IV.Crisis management and learning
- Identifying and managing crisis issues proactively
- Minimising the potential impact of crises and emergencies
- Learning from events and incorporating it into future planning
Frequently asked
Who should attend the operational risk and business continuity programme?
It is designed for operational risk and business continuity managers, crisis management and resilience teams, and bank department heads who own contingency plans. The programme includes the design of the business continuity department within a bank, so it serves financial institutions particularly well.
What is the all-hazards approach taught in the course?
Because the effects of threats are unpredictable, the programme plans for consequences rather than specific scenarios: business continuity management proportionate to risk, flexible contingency arrangements, and clear rules for how and when to invoke the plans, with action plans and checklists ready. Crisis identification is treated proactively, and lessons learned are folded into future planning.
Is the programme available in-house and in French?
Yes. BIZENIUS delivers the programme in English and French, and an in-house edition can be tailored to your risk profile, continuity structure and crisis history. Sessions run on a rolling calendar with dates confirmed on request, and fees and quotations are provided on enquiry.
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In their words
Knowledge transfer, emphasised throughout
“We worked with BIZENIUS for our Fresh Graduates Programme — they are simply amazing. Knowledge transfer and practical learning were emphasised throughout.”
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One request — the full agenda, the faculty and the next cohort dates, sent personally by the admissions team.







































