Credit Documentation, Monitoring & NPA Management/Recovery Masterclass
Getting the money back — early detection of problem loans, restructuring distressed borrowers and a workable action plan to bring the NPL ratio down.
Format
Classroom · Virtual
Upcoming sessions
Pick a session to applyADMISSIONS OPENThe programme
Lending institutions across the world are still carrying high levels of actual or potential non-performing loans — and every month a problem credit goes undetected, the recovery options narrow. This masterclass takes a practical approach to the stages of restructuring distressed businesses, so bankers can facilitate the process and contain loss to the bank while maximising recovery rates within prevailing insolvency law, the lender’s own capital position and the interests of wider stakeholders. The cohort works through early detection, the anatomy of credit failure, and the options and methods for resolving both non-performing portfolios and individual loans — illustrated throughout with real-life case studies and closed out with a bank-level improvement plan.
What you will do
Who attends
- Heads of recovery, restructuring, collections and special asset management
- Heads of risk, credit and legal, with their teams
- Lending managers, corporate loan originators and corporate finance heads
- Corporate and client relationship managers
- Senior and support staff involved in recoveries
Programme agenda
Built for the decisions no textbook prepares you for
I.Early detection
- Causes of problem loans and early detection
- Market signals and failure prediction models
- The cost of problem loans to soundness and reputation
II.Diagnosing distress
- Problematic business models and contract negotiation challenges
- Management and ownership strategy and behaviour
- Poor loan structure and choice of financial instruments
III.Restructuring the credit
- Considering the request for a waiver
- Insolvent trading and insolvency regimes: directors’ responsibility and judicial oversight
- The remedial business plan
IV.Portfolio resolution
- Defining NPLs and the indicators of non-performing loans
- An action plan to curb the NPL ratio
- Assistance from the Small Debt Resolution Committee
- Resolving portfolios versus individual loans: case studies
Frequently asked
What does the NPA management masterclass cover?
A practical approach to the stages of restructuring distressed businesses: early detection of problem loans through market signals and failure prediction models, the anatomy of credit failure, waiver requests and insolvency regimes, the remedial business plan, and the options and methods for resolving both non-performing portfolios and individual loans — illustrated with real-life case studies.
How does the course balance recovery against the borrower and stakeholders?
The framing is to contain loss to the bank while maximising recovery rates within prevailing insolvency law, the lender’s own capital position and the interests of wider stakeholders — including judging insolvent trading, directors’ responsibilities and judicial oversight within the applicable regime.
Does the programme address the NPL ratio at bank level?
Yes. Participants define NPLs and their indicators, cost their impact on the institution’s soundness and reputation, and close out with a bank-level improvement plan — an action plan to curb the NPL ratio, including recourse to the Small Debt Resolution Committee.
Can the masterclass run in-house for our recovery teams?
Yes. An in-house edition is tailored to your portfolio, insolvency regime and recovery organisation, and delivered in English or French. Sessions run on a rolling calendar, with dates confirmed on request; fees and quotations are provided on enquiry.
Share this programme
Know the right person for this seat?Nominate a colleague →
In their words
Knowledge transfer, emphasised throughout
“We worked with BIZENIUS for our Fresh Graduates Programme — they are simply amazing. Knowledge transfer and practical learning were emphasised throughout.”
Kuwait Investment Authority
From the Mandate Record
Mandate № 02 · Africa
Recovery and resolution plans that stood up to the supervisor — twice
A recovery plan is not a document. It is an argument the board must win under stress.
Open the dossier →
The Capability Arc™
Fix it · Advisory
Recovery & Resolution Planning
A credible, executable recovery and resolution plan.
Automate it · Smart IT
Toolkits & Accelerators
Proven toolkits that shorten the build.
Learning is one point on the Capability Arc. Many institutions pair this programme with the advisory engagement — and automate what the framework demands.
Teams from these institutions train with BIZENIUS
Related programmes
Credit Analysis Masterclass
Back to the first principles of credit analysis — assessing creditworthiness properly so lending decisions protect margin, market share and the provision line.
View programmeComprehensive Economic Capital and Credit Risk Modelling Masterclass
Economic capital and credit risk modelling — PD, EAD and LGD estimation for wholesale and retail books, with a ready-to-use framework to apply on return.
View programmeBusiness Risk Management in Banks Masterclass
Risk-based decision-making across the bank — identifying, pricing and mitigating credit, operational and market risk so every transaction earns its unit of risk.
View programmeBanking & Finance
Take the brochure with you.
One request — the full agenda, the faculty and the next cohort dates, sent personally by the admissions team.







































