Skip to content
BIZENIUS.

Credit Documentation, Monitoring & NPA Management/Recovery Masterclass

Getting the money back — early detection of problem loans, restructuring distressed borrowers and a workable action plan to bring the NPL ratio down.

The programme

Lending institutions across the world are still carrying high levels of actual or potential non-performing loans — and every month a problem credit goes undetected, the recovery options narrow. This masterclass takes a practical approach to the stages of restructuring distressed businesses, so bankers can facilitate the process and contain loss to the bank while maximising recovery rates within prevailing insolvency law, the lender’s own capital position and the interests of wider stakeholders. The cohort works through early detection, the anatomy of credit failure, and the options and methods for resolving both non-performing portfolios and individual loans — illustrated throughout with real-life case studies and closed out with a bank-level improvement plan.

What you will do

Detect problem loans early, reading market signals and failure prediction models before the provision hits.
Diagnose why credits fail — problematic business models, input and offtake contract risk, ownership behaviour and poor loan structure.
Judge waiver requests and insolvent trading within the applicable insolvency regime, judicial oversight and directors’ responsibilities.
Build a remedial business plan for a distressed borrower that protects the bank’s position.
Define NPLs and their indicators, costing their impact on the institution’s soundness and reputation.
Execute an action plan to curb the NPL ratio, including recourse to the Small Debt Resolution Committee.

Who attends

  • Heads of recovery, restructuring, collections and special asset management
  • Heads of risk, credit and legal, with their teams
  • Lending managers, corporate loan originators and corporate finance heads
  • Corporate and client relationship managers
  • Senior and support staff involved in recoveries

Cohorts bring together board members, executives and the rising leaders behind them — kept deliberately small, so every seat is a peer’s.

Programme agenda

Built for the decisions no textbook prepares you for

I.Early detection
  • Causes of problem loans and early detection
  • Market signals and failure prediction models
  • The cost of problem loans to soundness and reputation
II.Diagnosing distress
  • Problematic business models and contract negotiation challenges
  • Management and ownership strategy and behaviour
  • Poor loan structure and choice of financial instruments
III.Restructuring the credit
  • Considering the request for a waiver
  • Insolvent trading and insolvency regimes: directors’ responsibility and judicial oversight
  • The remedial business plan
IV.Portfolio resolution
  • Defining NPLs and the indicators of non-performing loans
  • An action plan to curb the NPL ratio
  • Assistance from the Small Debt Resolution Committee
  • Resolving portfolios versus individual loans: case studies

Frequently asked

What does the NPA management masterclass cover?

A practical approach to the stages of restructuring distressed businesses: early detection of problem loans through market signals and failure prediction models, the anatomy of credit failure, waiver requests and insolvency regimes, the remedial business plan, and the options and methods for resolving both non-performing portfolios and individual loans — illustrated with real-life case studies.

How does the course balance recovery against the borrower and stakeholders?

The framing is to contain loss to the bank while maximising recovery rates within prevailing insolvency law, the lender’s own capital position and the interests of wider stakeholders — including judging insolvent trading, directors’ responsibilities and judicial oversight within the applicable regime.

Does the programme address the NPL ratio at bank level?

Yes. Participants define NPLs and their indicators, cost their impact on the institution’s soundness and reputation, and close out with a bank-level improvement plan — an action plan to curb the NPL ratio, including recourse to the Small Debt Resolution Committee.

Can the masterclass run in-house for our recovery teams?

Yes. An in-house edition is tailored to your portfolio, insolvency regime and recovery organisation, and delivered in English or French. Sessions run on a rolling calendar, with dates confirmed on request; fees and quotations are provided on enquiry.

Share this programme

LinkedInWhatsAppFacebookEmail

Know the right person for this seat?Nominate a colleague →

In their words

Knowledge transfer, emphasised throughout

“We worked with BIZENIUS for our Fresh Graduates Programme — they are simply amazing. Knowledge transfer and practical learning were emphasised throughout.”

Kuwait Investment Authority

From the Mandate Record

Mandate № 02 · Africa

Recovery and resolution plans that stood up to the supervisor — twice

A recovery plan is not a document. It is an argument the board must win under stress.

Open the dossier →

The Capability Arc™

Fix it · Advisory

Recovery & Resolution Planning

A credible, executable recovery and resolution plan.

Automate it · Smart IT

Toolkits & Accelerators

Proven toolkits that shorten the build.

Learning is one point on the Capability Arc. Many institutions pair this programme with the advisory engagement — and automate what the framework demands.

Teams from these institutions train with BIZENIUS

  • Citi
  • Barclays
  • ExxonMobil
  • Total
  • Gazprom
  • Standard Bank
  • QNB
  • Crédit Agricole
  • Nedbank
  • Absa
  • Raiffeisen
  • Halliburton
  • Baker Hughes
  • ConocoPhillips
  • Ooredoo
  • National Bank of Kuwait
  • Kuwait Finance House
  • Bank Muscat
  • Bank Audi
  • SABB
  • Garanti BBVA
  • Ecobank
  • Arab Bank
  • National Bank of Egypt
  • ADIB
  • Access Bank
  • Afreximbank
  • Repsol
  • QNB ALAHLI
  • Stanbic Bank
  • Equity Group Holdings
  • KCB Bank
  • Lombard Odier
  • NOV
  • Weatherford
  • Subsea 7
  • Al Baraka
  • Banque Misr
  • Burgan Bank
  • Bank ABC

BIZENIUS

Speak to an expert

Tell us where you stand — an expert replies within one business day.

Phone *
Area of interest
+ Add a message or details (optional)

We only use your details to respond to your enquiry. See our Privacy Policy.