Insurance Fundamentals: Underwriting & Claims in Practice
An insurer makes exactly two promises — to price risk honestly and to pay valid claims promptly — everything else in the company exists to keep those two promises compatible.
Format
Classroom · Virtual
Upcoming sessions
Pick a session to applyADMISSIONS OPENThe programme
Every insurance career eventually runs through underwriting or claims, and the best practitioners understand both. This programme teaches the underwriting cycle as it is actually worked: risk assessment and information gathering, rating and pricing logic, terms, conditions and exclusions as risk-shaping tools, and the acceptance decision with its authority limits and referral disciplines. Then the claims side with equal seriousness: notification to settlement, reserving basics, investigation and fraud indicators, negotiation and the fair-treatment obligations that regulators increasingly enforce. The connection between the two — how claims experience feeds pricing, how underwriting quality shows up in loss ratios — runs throughout. For new joiners, early-career professionals and anyone in broking, bancassurance or operations who needs the core of the trade.
What you will do
Who attends
New and early-career insurance staff; underwriting and claims assistants stepping up; brokers and bancassurance teams; operations, finance and IT staff in insurers who need the core of the trade; career changers entering the industry.
Programme agenda
Built for the decisions no textbook prepares you for
I.Underwriting in practice
- Risk assessment: information, moral hazard and the questions that matter
- Rating and pricing logic — where the premium actually comes from
- Terms, exclusions, authority limits and the acceptance decision
II.Claims in practice
- Notification to settlement: the lifecycle and its service standards
- Reserving basics and why early accuracy matters
- Investigation, fraud indicators and fair treatment of the honest majority
III.The connected trade
- Loss ratios: how underwriting quality and claims discipline meet in the accounts
- Reinsurance in one session: why insurers insure themselves
- Your desk on Monday: files, authorities, referrals and career paths
Frequently asked
Who is this insurance fundamentals course for?
It is built for new joiners and early-career insurance staff, underwriting and claims assistants stepping up, brokers and bancassurance teams, and operations, finance and IT staff in insurers who need the core of the trade. Career changers entering the industry are equally welcome.
Does the course cover both underwriting and claims?
Yes, with equal seriousness. The underwriting side runs from risk assessment and pricing logic through terms, exclusions and the acceptance decision; the claims side runs from notification to settlement, including reserving basics, fraud indicators and fair-treatment obligations. The link between the two — how claims experience feeds pricing and shows up in loss ratios — runs throughout, and reinsurance is covered in one dedicated session.
Is the programme available in-house and in French?
Yes. BIZENIUS delivers the programme in English and French, and an in-house edition can be tailored to your lines of business and authority structures. Sessions run on a rolling calendar with dates confirmed on request; fees and quotations are provided on enquiry.
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One request — the full agenda, the faculty and the next cohort dates, sent personally by the admissions team.