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Mastering Contract Management: Building Relationships in Business Masterclass

Contract management as a core commercial competency — from procurement cycle and drafting to negotiation, supplier performance measurement and professional close-out.

The programme

Value leaks from contracts in the gaps: between procurement and drafting, between signature and supplier performance, between a variation and its cost. The contract sits at the core of every commercial transaction, and the best organisations treat its management as a competency that shows up in profit and productivity. This masterclass covers the full contract management life-cycle — defining and developing the right contract, analysing contract risks and their impacts, measuring supplier performance, negotiating effectively, and managing changes, variations and extensions through to dispute resolution, termination and professional close-out. Price and cost analysis, and the pricing models used in preparing proposals, round out the commercial toolkit.

What you will do

Run the procurement cycle and contract management life-cycle, avoiding the classic pitfalls in commercial relationships.
Define and develop the right contract for the deal, with terms that hold under pressure.
Analyse contract risks and their impacts, including those from changes, variations and extensions.
Measure supplier performance and monitor the contract, escalating before problems become disputes.
Negotiate with suppliers to the organisation’s objectives, applying price and cost analysis and proposal pricing models.
Manage disputes, termination and close-out professionally, protecting the relationship and the position.

Who attends

  • Procurement, purchasing and supply chain teams
  • Contract managers and relationship managers
  • Operations, logistics and inventory planning teams
  • Technical staff and sales teams working with contracts

Cohorts bring together board members, executives and the rising leaders behind them — kept deliberately small, so every seat is a peer’s.

Programme agenda

Built for the decisions no textbook prepares you for

I.Contracting foundations
  • Commercial relationships and the pitfalls to avoid
  • The procurement cycle and contract management life-cycle
  • Defining and developing the right contract
II.Risk, price and performance
  • Analysing contract risks and their impacts
  • Price and cost analysis; pricing models used in proposals
  • Measuring supplier performance
III.Negotiation and change
  • Negotiating effectively with suppliers
  • Managing contractual changes, variations and extensions
  • Monitoring the contract in life
IV.Resolution and close
  • Dispute resolution
  • Termination of contract
  • Professionally closing contracts

Frequently asked

Who should attend this contract management masterclass?

Procurement, purchasing and supply chain teams, contract managers and relationship managers, operations, logistics and inventory planning teams, and technical staff and sales teams working with contracts. It treats contract management as a core commercial competency that shows up in profit and productivity.

Does the course cover the full contract life-cycle?

Yes — from defining and developing the right contract and analysing contract risks, through supplier performance measurement, negotiation, and managing changes, variations and extensions, to dispute resolution, termination and professional close-out. Price and cost analysis and proposal pricing models round out the toolkit. Note that this is professional training, not legal advice on specific contracts.

In which languages and formats does BIZENIUS run it?

BIZENIUS delivers the masterclass in English and French, and an in-house edition can be tailored to your contract portfolio and procurement processes. Sessions run on a rolling calendar with dates confirmed on request; fees and quotations are provided on enquiry.

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In their words

Knowledge transfer, emphasised throughout

“We worked with BIZENIUS for our Fresh Graduates Programme — they are simply amazing. Knowledge transfer and practical learning were emphasised throughout.”

Kuwait Investment Authority

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The Capability Arc™

Fix it · Advisory

Advisory & Consultancy

A senior bench across risk, treasury and regulation.

Learning is one point on the Capability Arc. Many institutions pair this programme with the advisory engagement — and automate what the framework demands.

Teams from these institutions train with BIZENIUS

  • Citi
  • Barclays
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  • Standard Bank
  • QNB
  • Crédit Agricole
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  • Ooredoo
  • National Bank of Kuwait
  • Kuwait Finance House
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  • Bank Audi
  • SABB
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  • Ecobank
  • Arab Bank
  • National Bank of Egypt
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  • Stanbic Bank
  • Equity Group Holdings
  • KCB Bank
  • Lombard Odier
  • NOV
  • Weatherford
  • Subsea 7
  • Al Baraka
  • Banque Misr
  • Burgan Bank
  • Bank ABC

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