Managing Emotions for Success & High Performance in the Workplace
Practical techniques for staying in charge of your emotions at work — stress diagnosed, assertiveness structured, and emotional intelligence applied to relationships.
Format
Classroom · Virtual
Upcoming sessions
Pick a session to applyADMISSIONS OPENThe programme
Are you in charge of your emotions, or are they in charge of you? Swallowed frustration that erupts as saying too much erodes job performance — and most professionals have never been taught the alternative. This two-day workshop gives participants the tools to turn that around: recognising that you have choices in how you view and manage stress, keeping emotions in perspective, expressing yourself openly and honestly, and using emotional intelligence to build better working relationships. Top-performing companies put everyone through this training, not just those labelled “emotional” — because connection across a team is what produces the interest, enthusiasm and high performance the business is actually after.
What you will do
Who attends
- Senior leadership teams
- Front-line to mid-level managers and emerging leaders
- Sales leaders and sales managers
- Individual contributors at every level
Programme agenda
Built for the decisions no textbook prepares you for
I.Stress, mapped
- Common causes of workplace stress from personal experience
- Common symptoms, categorised
- Positive stress versus negative stress
II.Self-awareness
- Your levels of personal and work-related stress
- How you contribute unintentionally to your own stress
- Lifestyle and the management of emotional well-being
III.Reading and reaching others
- Mirror listening to understand how others feel
- Recognising when to be assertive
- Constructing assertive messages with the XYZ technique
IV.Personal mastery
- The two groups of emotions and what they tell you
- Feelings in the past, present and future
- Emotional debt — evaluating it and paying it off
Frequently asked
Is this workshop only for people labelled “emotional” at work?
No — top-performing companies put everyone through this training, not just those labelled “emotional”, because connection across a team is what produces the interest, enthusiasm and high performance the business is after. It suits senior leadership teams, front-line to mid-level managers, sales leaders and individual contributors at every level.
What practical techniques will I take away?
Over two days you learn to separate positive from negative stress and measure your own levels, to read how others feel with mirror listening, to construct assertive messages with the XYZ technique, and to differentiate the two groups of emotions — then evaluate your emotional debt across past, present and future, and pay it off.
Can BIZENIUS run this for our whole team, in French as well as English?
Yes. The workshop is delivered in English and French, and an in-house edition can be tailored to your teams and working context. Sessions run on a rolling calendar with dates confirmed on request; fees and quotations are provided on enquiry.
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In their words
Knowledge transfer, emphasised throughout
“We worked with BIZENIUS for our Fresh Graduates Programme — they are simply amazing. Knowledge transfer and practical learning were emphasised throughout.”
Kuwait Investment Authority
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Take the brochure with you.
One request — the full agenda, the faculty and the next cohort dates, sent personally by the admissions team.