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BIZENIUS.

SME & Credit Risk Solutions for Banks Masterclass

SME portfolios deteriorate when banks lend to collateral instead of cash flow — the institutions that win this segment underwrite real repayment capacity, see distress early, and collect with structure, compliance and respect for the customer.

The programme

Small and medium enterprises are the backbone of African economies — over 90% of businesses and the majority of employment — yet SME lending remains one of the most technically demanding and commercially significant segments of any credit portfolio. This masterclass delivers an integrated, end-to-end SME credit curriculum for banking professionals across the continent, following the complete credit lifecycle: origination and cash-flow-based underwriting where financial statements are absent, incomplete or informally prepared; loan structuring and sector-specific analysis across agribusiness, trade, manufacturing and services; portfolio monitoring, early-warning systems and IFRS 9 staging and provisioning; problem-loan management, restructuring, collections and recoveries that are structured, compliant and customer-centric; and the credit governance, portfolio analytics and digital-lending risk controls that hold the whole framework together. Built for commercial banks, development finance institutions and microfinance providers determined to grow their SME books without growing their NPLs.

What you will do

Strengthen SME credit assessment and underwriting — applying cash-flow-based lending methodologies even where financial statements are informal or incomplete
Improve risk identification and portfolio monitoring — reducing SME default rates and portfolio deterioration through proactive early-warning systems
Conduct sector-specific SME credit analysis across agribusiness, trade, manufacturing and services
Implement effective, compliant and customer-centric restructuring, collections and recovery strategies
Integrate IFRS 9 expected credit loss staging and provisioning into SME portfolio management
Use portfolio analytics — PAR, vintage analysis and collections performance metrics — for better credit decisions
Strengthen credit governance and risk culture — approval frameworks, delegation of authority, policy discipline and documentation
Manage digital lending and fintech-related credit risks — fraud, over-indebtedness and collections in digital environments

Who attends

  • SME relationship managers, business bankers, credit analysts and loan officers
  • SME credit risk officers, underwriters, and commercial and corporate banking teams
  • Collections and recoveries managers; problem loan and workout officers
  • Heads of SME banking, heads of credit, branch managers, SME portfolio managers and senior executives
  • Risk managers, credit risk professionals, internal auditors and credit review specialists
  • Agribusiness and trade finance officers; IFRS 9 and Basel project managers; digital lending and fintech risk professionals
  • From commercial banks, development finance institutions, DFI and development bank credit teams, and microfinance providers

Cohorts bring together board members, executives and the rising leaders behind them — kept deliberately small, so every seat is a peer’s.

Programme agenda

Built for the decisions no textbook prepares you for

I.The SME lending landscape & credit origination
  • Why SME lending is the most technically demanding segment of the credit portfolio — and the most commercially significant
  • Moving from collateral-reliance to repayment-capacity underwriting
II.Financial analysis & cash-flow-based lending
  • Assessing SME creditworthiness when financial statements are absent, incomplete or informally prepared
  • Cash-flow analysis and loan structuring matched to the business cycle
III.Sector-specific SME credit analysis
  • Agribusiness, trade, manufacturing and services portfolios in African markets — distinct risk drivers, distinct structures
  • Concentration signals across sectors, products and borrower groups
IV.Portfolio monitoring, early warning & IFRS 9
  • Building proactive early-warning systems that catch distress signals before default
  • IFRS 9 expected credit loss staging and provisioning for SME portfolios
  • Portfolio analytics: PAR, vintage analysis and collections performance metrics
V.Problem loans, restructuring, collections & recoveries
  • Root-cause analysis of SME default and restructuring strategies that recover value
  • Structured collections: portfolio segmentation, legal frameworks and borrower engagement protocols
  • Customer-centric, compliant and reputation-safe collections practices
VI.Credit governance, risk culture & digital lending risk
  • Approval frameworks, delegation of authority, policy discipline and documentation standards
  • Controls for digital SME lending: fraud risk, over-indebtedness and collections in digital environments

Frequently asked

Who is this SME credit masterclass designed for?

Banking professionals across the African continent working anywhere in the SME credit lifecycle: relationship managers, business bankers, credit analysts and underwriters; collections and workout officers; heads of SME banking and credit; and risk, audit and credit-review specialists — from commercial banks, development finance institutions and microfinance providers determined to grow their SME books without growing their NPLs.

Does it work where borrowers lack formal financial statements?

Yes — that reality is central to the programme. It teaches cash-flow-based underwriting for exactly the situations where financial statements are absent, incomplete or informally prepared: assessing real repayment capacity, structuring loans to the business cycle, and moving the institution from collateral-reliance to repayment-capacity lending.

Which sectors and risks does the programme cover?

The full SME lifecycle across the sectors that dominate African portfolios — agribusiness, trade, manufacturing and services — each with distinct risk drivers and structures. Coverage runs from origination through early-warning systems, IFRS 9 staging and provisioning, portfolio analytics such as PAR and vintage analysis, restructuring, collections and recoveries, to credit governance and digital-lending risks including fraud and over-indebtedness.

Is an in-house edition available?

Yes. Every BIZENIUS programme can be delivered in-house, and this masterclass adapts well to a single institution’s SME strategy, sector mix and collections framework. It is available in English and French — valuable across francophone African markets — with dates on a rolling calendar confirmed on request, and fees quoted on enquiry.

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In their words

Knowledge transfer, emphasised throughout

“We worked with BIZENIUS for our Fresh Graduates Programme — they are simply amazing. Knowledge transfer and practical learning were emphasised throughout.”

Kuwait Investment Authority

From the Mandate Record

Mandate № 06 · MENA

Turning SME banking from an underwriting problem into a franchise

Every bank wants the SME segment. Few can say how they will make money in it.

Open the dossier →

The Capability Arc™

Fix it · Advisory

Risk Appetite & Enterprise Risk Governance

An appetite framework wired into daily decisions.

Automate it · Smart IT

Risk Data, Controls & MI (BCBS 239)

Risk data and controls built to BCBS 239.

Learning is one point on the Capability Arc. Many institutions pair this programme with the advisory engagement — and automate what the framework demands.

Teams from these institutions train with BIZENIUS

  • Citi
  • Barclays
  • ExxonMobil
  • Total
  • Gazprom
  • Standard Bank
  • QNB
  • Crédit Agricole
  • Nedbank
  • Absa
  • Raiffeisen
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  • ConocoPhillips
  • Ooredoo
  • National Bank of Kuwait
  • Kuwait Finance House
  • Bank Muscat
  • Bank Audi
  • SABB
  • Garanti BBVA
  • Ecobank
  • Arab Bank
  • National Bank of Egypt
  • ADIB
  • Access Bank
  • Afreximbank
  • Repsol
  • QNB ALAHLI
  • Stanbic Bank
  • Equity Group Holdings
  • KCB Bank
  • Lombard Odier
  • NOV
  • Weatherford
  • Subsea 7
  • Al Baraka
  • Banque Misr
  • Burgan Bank
  • Bank ABC

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