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BIZENIUS.

Digital Product Development & AI-Powered Marketing Masterclass

Digital product management with AI-powered marketing — pricing, distribution, CRM strategy and a step-by-step route to AI in your next campaign.

The programme

In a financial services market this competitive, undifferentiated products priced by habit lose to propositions built for new digital markets — and marketing that ignores AI now competes with marketing that does not. This hands-on masterclass covers the key mechanics of digital product management and development: pricing strategy and controls, digital tools for developing, distributing and selling products, and the difference between multi-channel and omni-channel done properly. The AI-powered marketing strand moves from definitions and use cases to a step-by-step method for integrating AI into your next campaign. The cohort works through a CRM and information-based marketing strategy and an AI action plan for their own marketing effort.

What you will do

Develop new digital products using digital tools for innovation, matched to how digital has changed customer behaviour.
Set pricing strategy and pricing controls that hold, with digital tools for setting the right prices.
Design a CRM and information-based marketing strategy that grows customer lifetime value through strong digital experiences.
Distribute and sell through the right channels, distinguishing multi-channel from omni-channel and choosing deliberately.
Integrate AI into your marketing strategy step by step, from use cases to campaign execution.
Write an action plan for AI in your own marketing, grounded in case studies and current digital banking trends.

Who attends

  • Heads of product development, innovation and portfolio management
  • Marketing, channel and retail strategy leaders
  • Heads of digital financial services, channels and alternative channels
  • Group heads of digital marketing and business development managers
  • Retail bankers in sales and service

Cohorts bring together board members, executives and the rising leaders behind them — kept deliberately small, so every seat is a peer’s.

Programme agenda

Built for the decisions no textbook prepares you for

I.Digital product development
  • The impact of digital on customer behaviours
  • Digital tools for developing innovative new products
  • A process for product development and management
II.Pricing and distribution
  • Effective pricing strategy and pricing controls
  • Digital tools for setting the right prices
  • Digital tools for distributing products effectively
  • Multi-channel versus omni-channel
III.AI-powered marketing
  • AI definitions, benefits and marketing use cases
  • A step-by-step guide to integrating AI into a campaign
  • Digital tools for persuading customers to buy
IV.CRM, value and the plan
  • CRM and information-based marketing strategy
  • Increasing customer lifetime value through digital experiences
  • Case studies, technology innovations and digital banking trends
  • Your AI marketing action plan

Frequently asked

What does this digital product and AI marketing masterclass cover?

The key mechanics of digital product management and development — pricing strategy and controls, digital tools for developing, distributing and selling products, and the difference between multi-channel and omni-channel done properly. The AI-powered marketing strand moves from definitions and use cases to a step-by-step method for integrating AI into your next campaign.

Who should attend?

Heads of product development, innovation and portfolio management, marketing, channel and retail strategy leaders, heads of digital financial services and alternative channels, group heads of digital marketing, business development managers, and retail bankers in sales and service. The format is hands-on, ending with a CRM-based marketing strategy and an AI action plan for your own marketing effort.

Is the masterclass available in-house and in French?

Yes. BIZENIUS delivers the masterclass in English and French, and an in-house edition can be tailored to your institution’s product portfolio and marketing organisation. Sessions run on a rolling calendar with dates confirmed on request, and fees and quotations are provided on enquiry.

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In their words

Knowledge transfer, emphasised throughout

“We worked with BIZENIUS for our Fresh Graduates Programme — they are simply amazing. Knowledge transfer and practical learning were emphasised throughout.”

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Teams from these institutions train with BIZENIUS

  • Citi
  • Barclays
  • ExxonMobil
  • Total
  • Gazprom
  • Standard Bank
  • QNB
  • Crédit Agricole
  • Nedbank
  • Absa
  • Raiffeisen
  • Halliburton
  • Baker Hughes
  • ConocoPhillips
  • Ooredoo
  • National Bank of Kuwait
  • Kuwait Finance House
  • Bank Muscat
  • Bank Audi
  • SABB
  • Garanti BBVA
  • Ecobank
  • Arab Bank
  • National Bank of Egypt
  • ADIB
  • Access Bank
  • Afreximbank
  • Repsol
  • QNB ALAHLI
  • Stanbic Bank
  • Equity Group Holdings
  • KCB Bank
  • Lombard Odier
  • NOV
  • Weatherford
  • Subsea 7
  • Al Baraka
  • Banque Misr
  • Burgan Bank
  • Bank ABC

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