Mobile Money & Digital Financial Services
Mobile money banked hundreds of millions the banks could not reach — its next decade is decided by whoever masters both the telecom and the banking half of the business.
Format
Classroom · Live Virtual
Upcoming sessions
Pick a session to applyADMISSIONS OPENThe programme
Mobile money is the rare industry born in telecom and regulated like banking — and most professionals know only their half. This programme teaches both: the economics — float, fees, agent commissions and the unit economics that decide viability; the agent network as the real product — recruitment, liquidity management, monitoring; the two-supervisor regulatory reality of central banks and telecom authorities, including e-money licensing, safeguarding of funds and AML obligations; risk and fraud as they actually occur; and the expansion path — credit, savings, insurance and merchant payments built on the rails. Grounded in African and Asian market experience.
What you will do
Who attends
Mobile money and fintech teams at operators and banks; central bank and regulator staff; payments and financial-inclusion professionals; investors in digital financial services.
Programme agenda
Built for the decisions no textbook prepares you for
I.The business
- Unit economics: float income, fees, agent commissions — the honest model
- The agent network: recruitment, liquidity, the trust that is the brand
- Interoperability and the switch: who pays, who benefits
II.The rules
- E-money licensing and safeguarding of customer funds
- AML/CFT with tiered KYC: inclusion and integrity held together
- Two supervisors, one service: managing the central bank and the NRA
III.Risk and the road ahead
- Fraud as it actually happens: agents, SIM swaps, social engineering
- From payments to finance: credit scoring on the rails, savings, insurance
- Partnership models: operator, bank, fintech — who owns the customer
Frequently asked
What does the telecom curriculum cover?
The commercial and leadership side of the operator business: telecom strategy, digital leadership, branding and customer engagement, customer focus, business analytics and big data for managers, and negotiation for technology deals. Participants leave able to build a segment strategy, read their own customer data critically, and close the deals that data supports.
Are the programmes aimed at commercial or technical teams?
Commercial and leadership teams first — strategy, marketing, customer experience and analytics leaders in operators moving beyond connectivity revenue. No network-engineering background is required; the programmes work on the decisions those teams own, not the equipment.
In which languages and formats do telecom programmes run?
English and French, delivered in the classroom, as live virtual cohorts or in hybrid format. Any programme can also run in-house for a single operator, tailored to its market and competitive position.
How do we apply for a telecom programme?
Apply for a seat or request the brochure from the programme page. A senior practitioner — the same kind of person who teaches — replies within one business day with the brochure, the dates, and the fee for your format. BIZENIUS takes no online payments; everything runs through that conversation.
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In their words
Knowledge transfer, emphasised throughout
“We worked with BIZENIUS for our Fresh Graduates Programme — they are simply amazing. Knowledge transfer and practical learning were emphasised throughout.”
Kuwait Investment Authority
From the Mandate Record
Mandate № 10 · East Africa
Winning the adoption war after winning the product war
The best digital bank in its market still had queues at the branch. The product was never the problem.
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Teams from these institutions train with BIZENIUS
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Take the brochure with you.
One request — the full agenda, the faculty and the next cohort dates, sent personally by the admissions team.