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Records Management Auditing & Performance Metrics

A records programme that is never audited is a policy, not a programme — what gets measured gets maintained.

The programme

Most organisations have a records policy; far fewer can prove it operates. This programme trains the proving: audit methodology for records and information management — scope, sampling, evidence; compliance testing against retention schedules, access rules and disposal discipline; performance metrics that describe the programme’s health rather than its activity — findability, retention compliance, disposal backlog, system adoption; and the audit report written to drive correction: findings with owners, deadlines and a follow-up cycle. A natural companion to Document Control & Records Management, aimed at those who must assess programmes rather than run them.

What you will do

Plan and scope a records management audit with defensible sampling
Test compliance against retention, access and disposal rules
Build metrics that measure programme health, not activity
Write findings that get corrected — owners, deadlines, follow-up

Who attends

Records and information managers; internal auditors covering information governance; compliance officers; quality teams whose scope includes documentation.

Cohorts bring together board members, executives and the rising leaders behind them — kept deliberately small, so every seat is a peer’s.

Programme agenda

Built for the decisions no textbook prepares you for

I.The audit
  • Scope and criteria: policy, schedule, regulation — the audit basis
  • Sampling records honestly: coverage that supports conclusions
  • Evidence: system data, physical checks, interviews
II.The tests
  • Retention compliance: kept long enough, destroyed on time
  • Access and security: who can reach what, tested not assumed
  • Findability: the retrieval test that settles every argument
III.The measures and the report
  • The metrics set: health indicators a steering committee reads
  • Findings with owners and deadlines — and the follow-up cycle
  • From audit to improvement: the programme that gets better each cycle

Frequently asked

Who should attend the records management audit course?

It is aimed at records and information managers, internal auditors covering information governance, compliance officers, and quality teams whose scope includes documentation. The programme is designed for those who must assess records programmes rather than run them, and it is a natural companion to Document Control & Records Management.

What does the audit methodology cover?

The course works through scope, sampling and evidence; compliance testing against retention schedules, access rules and disposal discipline; and performance metrics that describe programme health — findability, retention compliance, disposal backlog and system adoption. It closes with the audit report written to drive correction: findings with owners, deadlines and a follow-up cycle.

Is the course available in-house and in French?

Yes. BIZENIUS delivers the course in English and French, and an in-house edition can be tailored to your retention schedules, systems and regulatory context. Sessions run on a rolling calendar with dates confirmed on request, and fees and quotations are provided on enquiry.

Who teaches this

Practitioners, not presenters.

Led by people who have held the seat, or advised those who do: former and serving chief officers, board members and committee chairs, and senior consultants who have sat beside executive committees through transformations, successions and crises. They teach from decisions they carried, in rooms kept small enough for the cohort’s own situations to be worked.

What the bench brings

  • Advanced spreadsheet practice for finance, HR and logistics
  • Reporting dashboards and workforce metrics
  • Office productivity tools and databases
  • Performance evaluation systems
  • Risk-based internal audit frameworks
  • IT audit, information-security auditing and standards

Where they have practised

Current and former practitioners — people who hold the seat today alongside those who have held it.

Sectors: Banking & financial services · Government & public sector · Oil & gas · Insurance

Regions: Africa · the Middle East · Europe · Asia · the Americas

How they teach

  • Role plays and filmed practice with senior feedback
  • Case work from executive and board situations
  • Peer coaching and structured group discussion
  • Self-assessment instruments and reflection
  • A personal leadership action plan

Cohorts are kept small so every exercise is worked on the participants’ own situations — in person or live virtual.

The faculty profile for your cohort is sent with the full agenda and the next dates when you enquire.Request brochure →

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In their words

Knowledge transfer, emphasised throughout

“We worked with BIZENIUS for our Fresh Graduates Programme — they are simply amazing. Knowledge transfer and practical learning were emphasised throughout.”

Kuwait Investment Authority

Teams from these institutions train with BIZENIUS

  • Citi
  • Barclays
  • ExxonMobil
  • Total
  • Gazprom
  • Standard Bank
  • QNB
  • Crédit Agricole
  • Nedbank
  • Absa
  • Raiffeisen
  • Halliburton
  • Baker Hughes
  • ConocoPhillips
  • Ooredoo
  • National Bank of Kuwait
  • Kuwait Finance House
  • Bank Muscat
  • Bank Audi
  • SABB
  • Garanti BBVA
  • Ecobank
  • Arab Bank
  • National Bank of Egypt
  • ADIB
  • Access Bank
  • Afreximbank
  • Repsol
  • QNB ALAHLI
  • Stanbic Bank
  • Equity Group Holdings
  • KCB Bank
  • Lombard Odier
  • NOV
  • Weatherford
  • Subsea 7
  • Al Baraka
  • Banque Misr
  • Burgan Bank
  • Bank ABC

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