Contract Administration & Claims Management
Claims are not events — they are accumulations — and the party with the better records almost always wins.
Format
Classroom · Live Virtual
Upcoming sessions
Pick a session to applyADMISSIONS OPENThe programme
Most contract value is won or lost between signature and close-out, in the unglamorous work of administration: notices served on time, variations priced before the work is done, records kept as if the dispute were certain. This programme trains that work — the administration system for obligations, notices and correspondence; variation and change control that protects both scope and relationship; delay and disruption understood well enough to prove or defend; and claims themselves: prepared with evidence and causation, quantified credibly, negotiated before they harden into disputes. FIDIC forms provide the working example alongside bespoke contracts.
What you will do
Who attends
Contract administrators and managers; project managers and engineers; quantity surveyors and commercial teams; employers’ and contractors’ representatives.
Programme agenda
Built for the decisions no textbook prepares you for
I.The administration system
- The obligations register: who owes what, by when, evidenced how
- Notices: the time bars that extinguish rights
- Records: the daily discipline that decides disputes years later
II.Change and delay
- Variations: instruction, pricing, authorisation — in that order
- Delay analysis: methods, honesty and concurrent delay
- Disruption: the hardest claim, built from productivity records
III.Claims and resolution
- The claim file: narrative, causation, quantum — credible throughout
- FIDIC claims machinery and the engineer’s determinations
- Negotiation, adjudication, arbitration: escalating deliberately
Frequently asked
Who are the operations, procurement and project programmes designed for?
They are built for practitioners who carry delivery accountability — procurement and supply chain professionals, project and programme managers, PMO teams and operations leaders. Cohorts are deliberately cross-industry: the disciplines of sourcing, tendering, project control and portfolio governance are the same craft whether the organisation is a bank, a utility or a manufacturer.
Are these certification-preparation courses?
No. BIZENIUS programmes are practice-led rather than exam-led: casework, live negotiations and control-cycle exercises built from real project and procurement situations. Participants leave with methods and templates they apply the following week, and a certificate of completion from BIZENIUS — we do not sell third-party exam preparation.
How do I secure a seat on an operations or projects programme?
Apply through the course page or request the brochure — a course advisor replies within one business day with dates, formats and fees. Programmes run in English and French, classroom and live virtual, and every course can be delivered in-house for a single team or transformation programme.
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In their words
Knowledge transfer, emphasised throughout
“We worked with BIZENIUS for our Fresh Graduates Programme — they are simply amazing. Knowledge transfer and practical learning were emphasised throughout.”
Kuwait Investment Authority
Teams from these institutions train with BIZENIUS
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Take the brochure with you.
One request — the full agenda, the faculty and the next cohort dates, sent personally by the admissions team.