Managing Emotions for Success & High Performance in the Workplace
Practical techniques for staying in charge of your emotions at work — stress diagnosed, assertiveness structured, and emotional intelligence applied to relationships.
Format
Classroom · Live Virtual
Upcoming sessions
Pick a session to applyADMISSIONS OPENThe programme
Are you in charge of your emotions, or are they in charge of you? Swallowed frustration that erupts as saying too much erodes job performance — and most professionals have never been taught the alternative. This two-day workshop gives participants the tools to turn that around: recognising that you have choices in how you view and manage stress, keeping emotions in perspective, expressing yourself openly and honestly, and using emotional intelligence to build better working relationships. Top-performing companies put everyone through this training, not just those labelled “emotional” — because connection across a team is what produces the interest, enthusiasm and high performance the business is actually after.
What you will do
Who attends
- Senior leadership teams
- Front-line to mid-level managers and emerging leaders
- Sales leaders and sales managers
- Individual contributors at every level
Programme agenda
Built for the decisions no textbook prepares you for
I.Stress, mapped
- Common causes of workplace stress from personal experience
- Common symptoms, categorised
- Positive stress versus negative stress
II.Self-awareness
- Your levels of personal and work-related stress
- How you contribute unintentionally to your own stress
- Lifestyle and the management of emotional well-being
III.Reading and reaching others
- Mirror listening to understand how others feel
- Recognising when to be assertive
- Constructing assertive messages with the XYZ technique
IV.Personal mastery
- The two groups of emotions and what they tell you
- Feelings in the past, present and future
- Emotional debt — evaluating it and paying it off
Frequently asked
Do the HR programmes cover people analytics and workforce planning?
Yes. The curriculum runs from analytics for talent management through strategic workforce planning, competency frameworks and succession. Participants leave able to build a workforce plan, apply statistical techniques to the data already sitting in their HRIS, and connect talent decisions to business impact in numbers.
Do programmes address nationalisation and localisation mandates?
Yes — recruitment, retention and succession under nationalisation mandates are covered directly, including competency-based selection and the succession pipelines those policies demand. Participants leave able to build a localisation plan that fills roles with capability, not just headcount.
How does admission to an HR programme work?
Submit an application or a brochure request from the programme page; a senior practitioner answers within one business day, brochure included. There is no online checkout — dates, format and fees are settled in that conversation.
Can we train our whole HR function at once?
Yes. Every programme runs in-house, tailored to your HR operating model, your systems and your workforce priorities, in English or French. A private cohort lets the whole function work on the same live problem rather than sending individuals to separate courses.
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In their words
Knowledge transfer, emphasised throughout
“We worked with BIZENIUS for our Fresh Graduates Programme — they are simply amazing. Knowledge transfer and practical learning were emphasised throughout.”
Kuwait Investment Authority
Teams from these institutions train with BIZENIUS
HR & Talent
Take the brochure with you.
One request — the full agenda, the faculty and the next cohort dates, sent personally by the admissions team.