Managing Operational Risk and Resilience Masterclass
Operational risk frameworks and resilience that regulators recognise — impact tolerances, service mapping, scenario testing and a culture that learns from incidents.
Format
Classroom · Live Virtual
Upcoming sessions
Pick a session to applyADMISSIONS OPENThe programme
Operational risk now ranges from cyber, IT, outsourcing and data management to regulatory, financial-crime and conduct risk — and supervisors expect firms to prove resilience, not just report losses. Sound frameworks rest on strong governance and culture, a categorisation of causes, risks and impacts that everyone uses, and clear, measurable risk appetites. This masterclass addresses embedding a resilient culture in your organisation, the regulatory landscape of operational resilience, and building frameworks that work: front-to-back mapping of business services, setting impact tolerances, scenario testing for plausible disruptions, incident management that satisfies regulators, and business continuity that actually delivers resilience. Redundancy, agility and the ROI of mitigation strategies close the loop.
What you will do
Who attends
- Heads of operational resilience and operational risk
- Non-financial risk and compliance teams
- Cyber and IT risk and resilience functions
Programme agenda
Built for the decisions no textbook prepares you for
I.The operational risk landscape
- From cyber, IT and outsourcing to conduct and financial crime
- The regulatory landscape of operational resilience
- Governance, culture and risk appetite
II.Framework construction
- Categorising causes, risks and impacts
- Best-practice approaches to framework implementation
- Resilience activity frameworks and maturity models
III.Resilience in practice
- Front-to-back mapping of business services
- Establishing impact tolerance
- Scenario testing for plausible disruptions
IV.Incidents and continuity
- Incident management that meets regulatory requirements
- Business continuity management
- Redundancy, agility and the ROI of mitigation strategies
Frequently asked
Will these programmes prepare our team for supervisory review?
That is what they are built for. Casework is structured around the evidence supervisors request — risk-appetite articulation, documentation, attestation — and participants leave able to assemble the evidence trail before it is asked for and defend the framework in examination. Faculty include practitioners who have sat on the supervisor’s side of the table.
Which risk frameworks does the curriculum cover?
The risk and compliance curriculum spans enterprise risk management on the COSO framework, credit, market, liquidity and operational risk, IFRS 9 provisioning, stress testing, and financial-crime disciplines including fraud detection and AML/CFT. Each programme page states the frames it works in and what participants will build with them.
Can we attend in French?
Yes. BIZENIUS delivers in English and French, in classroom, live virtual and hybrid formats. French-language cohorts serve institutions across BCEAO jurisdictions and other francophone markets.
What happens after we enquire about a programme?
A senior practitioner replies within one business day with the brochure attached. The conversation then covers dates, format, any tailoring your institution needs, and the fee — BIZENIUS shares fees in that proposal, not on a public price list.
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In their words
Knowledge transfer, emphasised throughout
“We worked with BIZENIUS for our Fresh Graduates Programme — they are simply amazing. Knowledge transfer and practical learning were emphasised throughout.”
Kuwait Investment Authority
From the Mandate Record
Mandate № 04 · Africa
Capital frameworks built to run the bank, not to satisfy a filing
Most frameworks are written to satisfy the regulator. We build the kind that run the bank.
Open the dossier →
The Capability Arc™
Fix it · Advisory
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Take the brochure with you.
One request — the full agenda, the faculty and the next cohort dates, sent personally by the admissions team.