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Designing & Implementing Competency Frameworks and ROI Assessment Tools Masterclass

Turning subjective judgement about people into evidence — competency frameworks that expose skill gaps, spot talent and prove return on the payroll.

Format

Classroom · Live Virtual

The programme

The return on the most expensive asset an organisation has is too valuable to leave to the varied opinions and judgement of others — yet that is how most organisations measure the value of their human resources bill. A competency framework sets out and defines each competency required of the people in an organisation, and done properly it delivers a skills audit, exposes skill and performance gaps, spots talent and potential, and evidences structured reward and recognition. This masterclass gives participants a process for defining and measuring the contribution of managers and employees against the organisation’s requirements — working with everyday examples, models and tools that turn the definition of “good” into specific actions which deliver.

What you will do

Design a competency framework that defines each individual competency your organisation actually requires — and how it differs from other methods.
Turn subjective judgement into evidence-based criteria, applied to core groups and job families.
Assess performance objectively using competency data and evidence indicators.
Run a skills audit that exposes skill and performance gaps, spots talent and potential, and evidences structured rewards and recognition.
Build behavioural frameworks and a training strategy for the people who will use the system.
Measure and report Return on Investment (ROI), and leave with an action plan for implementation in your own workplace.

Who attends

  • HR and human resources management teams
  • Training managers and talent development teams
  • Recruitment teams and HR business partners
  • Organisation development and stakeholder management teams

Cohorts bring together board members, executives and the rising leaders behind them — kept deliberately small, so every seat is a peer’s.

Programme agenda

Built for the decisions no textbook prepares you for

I.The case for competencies
  • The role of competency frameworks and their benefits
  • How frameworks differ from other methods
  • Uses of competency frameworks in the HR context
II.Design and development
  • Defining organisational competencies
  • Behavioural frameworks — design and development
  • Creating evidence-based criteria
III.Implementation
  • Implementing competency-based frameworks to generate results
  • Applying frameworks to core groups and job families
  • A training strategy for those using the system
IV.Measurement and ROI
  • Assessing performance objectively with competency data and evidence indicators
  • Measuring and reporting Return on Investment
  • An action plan for implementation in the workplace

Frequently asked

Do the HR programmes cover people analytics and workforce planning?

Yes. The curriculum runs from analytics for talent management through strategic workforce planning, competency frameworks and succession. Participants leave able to build a workforce plan, apply statistical techniques to the data already sitting in their HRIS, and connect talent decisions to business impact in numbers.

Do programmes address nationalisation and localisation mandates?

Yes — recruitment, retention and succession under nationalisation mandates are covered directly, including competency-based selection and the succession pipelines those policies demand. Participants leave able to build a localisation plan that fills roles with capability, not just headcount.

How does admission to an HR programme work?

Submit an application or a brochure request from the programme page; a senior practitioner answers within one business day, brochure included. There is no online checkout — dates, format and fees are settled in that conversation.

Can we train our whole HR function at once?

Yes. Every programme runs in-house, tailored to your HR operating model, your systems and your workforce priorities, in English or French. A private cohort lets the whole function work on the same live problem rather than sending individuals to separate courses.

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In their words

Knowledge transfer, emphasised throughout

“We worked with BIZENIUS for our Fresh Graduates Programme — they are simply amazing. Knowledge transfer and practical learning were emphasised throughout.”

Kuwait Investment Authority

Teams from these institutions train with BIZENIUS

  • Citi
  • Barclays
  • ExxonMobil
  • Total
  • Gazprom
  • Standard Bank
  • QNB
  • Crédit Agricole
  • Nedbank
  • Absa
  • Raiffeisen
  • Halliburton
  • Baker Hughes
  • ConocoPhillips
  • Ooredoo
  • National Bank of Kuwait
  • Kuwait Finance House
  • Bank Muscat
  • Bank Audi
  • SABB
  • Garanti BBVA
  • Ecobank
  • Arab Bank
  • National Bank of Egypt
  • ADIB
  • Access Bank
  • Afreximbank
  • Repsol
  • QNB ALAHLI
  • Stanbic Bank
  • Equity Group Holdings
  • KCB Bank
  • Lombard Odier
  • NOV
  • Weatherford
  • Subsea 7
  • Al Baraka
  • Banque Misr
  • Burgan Bank
  • Bank ABC

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